If you cannot login due to a missing account, you may have the following problems:


Due to the shop platform migration, you may need to re register for the new shop with an email address matching your old account to re-associate the orders with your account.  If you did not have an account previously, please reregister with the email you used for your orders. We sincerely apologize for this inconvenience.  For more information, please see: https://denpasoft.com/blogs/news/the-denpasoft-site-has-recently-updated-with-plenty-of-new-changes


Once you have done so, if you need your downloads reissued to you, please write in to support@denpasoft.com